AI Portfolio Podcast
The AI Portfolio Podcast showcases Experts, Companies, and Communities that can accelerate your journey of taking machine learning products to market.
If you are a practitioner, investor, or data leader, you will get something from the show by becoming exposed to great companies to invest in or join and learn how experts navigate their careers.
My goal is to open doors and increase your sense of the possibility of what can be done with machine learning. Connect with me, share the show, and let me know how I can add value.
AI Portfolio Podcast
Chris Walton: The Art of Merchant, E-commerce, Gen AI in Retail Market - AI Portfolio Podcast #014
Chris Walton, a top expert in omnichannel retailing, has nearly 20 years of experience in retail and retail technology. As Co-CEO and Founder of Omni Talk, one of the fastest-growing retail blogs, he's a leading voice in the Retail Technology industry. Chris brings deep insights with a background at Target as VP of Store of the Future and Merchandising for Home Furnishings. He holds an MBA from Harvard and a BA from Stanford.
Chris Walton Socials:
LinkedIn: https://www.linkedin.com/in/chriswaltonretail/
OmniTalk Retail:https://www.linkedin.com/company/omnitalk/posts/?feedView=all
Twitter: https://mobile.x.com/OmniTalk
Mark Moyou, PhD Socials:
LinkedIn: https://www.linkedin.com/in/markmoyou/
Twitter: https://twitter.com/MarkMoyou
Chapters
00:00 Intro
01:58 Gen AI in Retail
04:53 E-Commerce
06:10 When E-Commerce boomed
09:15 Advancement of Retail with accelerated compute
11:03 Fast Commerce is eating business of large ecommerce players
12:43 Labour Dynamics in Retail (Indian vs US market)
14:40 Real Business Value of Gen AI
17:03 Electronic Dynamic Tags
19:35 Computer Vision and Personalization
22:10 The art of merchandising
24:02 Importance of Merchant
29:30 MerchantGPT
35:07 Customer loyalty
37:39 Segmentation of Retail market
39:45 Impact of Gen AI in Retail Market
42:00 Shift in Retail Market
48:28 Marketing with Gen AI
52:07 Why AI can't replicate sale associates and customer service
55:44 Challenges of data in Retail Market
59:54 Doing my own way mindset in retail
01:01:07 Executive Big Bets
01:03:13 Search in Product Discovery
01:06:13 Retail Media Networks
01:08:20 Retail Ads, YouTube and Brand Recognition
01:11:47 AI Generated Content
01:14:40 Are Malls dead?
01:15:20 AI Agents in Retail
01:16:40 Career Optimization Function
01:19:23 Three Book Recommendations
01:20:04 Career Advice
01:22:15 Rapid Round